Saturday, September 28, 2013

Fix for Android phones running low on internal memory (without rooting)


The first, simplest and safest step is to delete dumpstate/logcat files.

Dumpstate, logcat files are stored on the /data/log partition that, unless you root the phone, you and none of the apps you install will have access to.

The following method does not require you to root the phone or install any apps and will probably free up more memory that any other method.

Method:
1. Dial *#9900# - This will bring up the following screen - Sysdump

2. Hit the 'Delete dumpstate/logcat' button. Hit OK on the confirmation dialog.
3. Scroll to the end of the screen and hit 'Exit'

That's it!

I've seen about 800MB freed the first time I used this.

As a next step I'd recommend the 'Clean Master' free app to manage your cache, data, moving files to SD card etc

32 comments:

Anonymous said...

Great tipp, thanks! It solved my problem with full internal memory on my Samsung SG2 (i9100) with original Samsung Android 4.1.2 LSD firmware.

I was looking for a solution without rooting or factory reset since days...
Now I found this fantastic tipp - thanks again!

Dr Andrew Yam said...

This is the only fix that works for Samsung Galaxy Note with full internal memory. Cleared more than 1g and made my phone like new again! Thanks!!

Anonymous said...

Great tip!! Thank you very much!

Praveen Muthukumarana said...

Hi I have a xperia arc s. I cannot reach the menu by dialing the code a error appears. "connection problem or invalid MMI code"

Anonymous said...

Praveen - I had the same error, I was using a dial app. Try using the stock dialing app on your phone, worked for me

Anonymous said...

what is meant by stock dial app

Chris said...

Fantastic! I have been struggling with low internal data space for a while. I moved apps to the SD card, cleared cached data and whatever I could find. Finally, I rooted my device and saw these files. Almost 1GB or dump reports! Whilst searching for an app which I could use to delete them, I came across this post. Didn't need to root the phone after all.
Have now put this code into my contacts so I don't forget about it.

Anonymous said...

Hi, it doesn't seem to work. I just get a dialog box which says "ok", after i click on option 2 -delete dumpstate/logcat, and nothing else happens. on exiting, i don't see any change in the memory usage. It still is insufficient.

Any clues on this??

Anonymous said...

no delete dumpstate/logcat on samsung galaxy y huhu

Anonymous said...

PERFECT! Thank you so much I have tried so many things for my Galaxy Note and this is the only thing that worked. You are my hero.

Semyon Galperin said...

Thanks so much from Russia! This really helped, i've been struggling for months!

Humorao said...
This comment has been removed by the author.
Humorao said...

Thank you!
Great solution for old Galaxy Note N7000 runing Android 4.1.2

KEOK said...

Me funciono a la primera con mi Galaxy Note 1. Gracias.

Manga said...

Hi, I tried to call the code, but I get "welcome to Verizonwireless, your call can not be completed as dialed". No new screens, other than this voice message. I have motorola razr m. Please, help!

Anonymous said...

worked. thank you :)

Steven X. Stevenson said...

Thanks for the tip! It would also work on the Samsung Galaxy S4, I can display the SysDump menu on mine this way. I don't need to regain memory yet but I'm filing your tip for when I do.

Unknown said...

Perfect!! Thanks a lot.. Cleared 1.4 gb for me!! U have done a huge help for many struggling with this issue

Anonymous said...

Thanks!! Worked treat.

Anonymous said...

Per Lg5 come se trova per favore.

Anonymous said...

Hi..if i do this step could it erase my chats in viper and whats up or it havr nothing 3 do with it

Anonymous said...

Thanks for the tip, finally a fix for this which freed up almost 1Gb on my phone.

tal carasso said...

Is there any manual way to do it without the dialer code? it doesnt work for me ("wrong MMI code"...

Anonymous said...

Yes there is...with root permission activate go to /data/log and delete del log file that you find inside the folder. This is the same command that the secret's app does..
Davide

Anonymous said...

Thanks heaps - Freed up over 1.1 GIG on my galaxy Note!

Anonymous said...

OMAYGAAAAAAAAASH!!!

I'm sorry, it's just... I've been struggling with this stupid memory thing with my Samsung S3 Mini, I had to delete A LOT of APPs I liked but it just kept going UP!!!

This method just freed 3G of internal memory. I've been depriving myself of 3 frickin GIGABYTES of memory for the past 6 months!!! OMAYGASH!!! HUHUUHU THANK YOUUUUUUUUUUU!!!! >_<

Anonymous said...

I've just freed over 1G of memory using this great tip I stumbled upon today.

It really works on my Galaxy Note 1 and I don't face that irritating insufficient storage space error when updating ur installing new application.

Thank you very much.

Anonymous said...

Thanks Davide! I cleared \data\log and it worked!!!!

tushar saluja said...

Hi Davide could u please explain the manual way to clear this memory because this code *#9900# doesn't work in my Sony Xperia L mobile

rutvik said...

solved the problem..................thanks!!!!!!!!!!!!!!!!

Anis W. Nugroho said...

Seems tha dialing *#9900# only works on Samsung. Mine is Acer brand and therefore *#9900# resulting an error.

Still searching for tips on Acer without rooting.

Will said...

I had the same issue on the same phone, then I tried on an SIII and it worked as soon as I hit the last #. No need to press send on the SIII, but I can not get it to work on the RAZR M and still looking for a way into sysdump...